Customer Service

Our customer service policy is dedicated to ensuring that you always receive the most excellent service and product quality available. One of our customer service representatives is with you every step of the way-from planning your project to ensuring you are satisfied with the final product.

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Here to help

Call on your KC Presort customer service representative whenever you need information or assistance. They will be happy to help you by:

Answering questions.

Receiving new orders.

Tracking the status of your job.

Planning upcoming projects.

Discussing how we can improve our service to you.

Complaint resolution

Please contact your customer service representative if you receive a product or service from us that does not meet your standards. We will work with you to make sure everything is quickly corrected to your satisfaction and the situation does not occur again. We are committed to continually improving the quality of our products and services. We truly appreciate your honest, constructive input about how well we are doing our job. The only measure we have of our success is the feedback we receive from you.

For more information

You will find your customer service representative’s name and contact information in the Contact Us section of our website at www.kcpresort.com. The contact list also contains links so you can send an e-mail to your customer service representative directly from the site.

If you have questions about our Customer Service, please contact

        Leslie Russel, 913-432-0866  leslie@kcpresort.com